Job: User Experience Specialist at University of Waterloo

The University of Waterloo Library seeks a creative, dynamic User Experience Specialist to take on a key leadership role in establishing strategic initiatives and directions related to the users’ experience of the Library. The incumbent will provide the leadership, management and coordination of user experience assessment. The Specialist collaborates on the development of programs and initiatives that shape an engaging and supportive learning and development experience and plays a key role in leading and managing change associated with a vibrant and evolving student, faculty and campus staff experience in the Library. This includes developing and leading the implementation of new cross-departmental strategies and initiatives designed to support success in the use of library resources and services.

The UX Specialist leads investigations into user behavior, experience and needs, and analyzes results to make recommendations on the evolution of the Library’s physical help service points, the built environment, virtual help services and the users’ web experience. The Specialist champions a user- focused culture, service excellence and is a collaborator in ensuring that all services and spaces are accessible.

The Library supports many campus priorities including student wellness, sustainability, and the development of Indigenous initiatives, recognizing the responsibility of truth and reconciliation as outlined in the 94 Calls To Action.
The University of Waterloo Library is a member of the Ontario Council of University Libraries (OCUL), the Canadian Association of Research Libraries (CARL), the Association of Research Libraries (ARL), and the Coalition for Networked Information (CNI). The Library is transitioning towards enhanced collaboration on a shared library platform through the OCUL Collaborative Futures project.

Qualifications

• A Master’s degree in a relevant field, with an emphasis or specialization in areas such as Human Factors Design or User Experience design. An ALA-accredited Master’s degree in Library/Information Science is an asset
• Strategic planning and priority setting experience
• Demonstrated experience working and leading in collaborative team settings
• Project management experience
• Commitment to fostering positive working relationships & building partnerships
• Experience with user centred design and knowledge of accessibility standards and legislation
• Supervisory experience an asset
• Demonstrated ability to provide leadership in implementing outcomes of research into user behavior
• Proven excellent facilitation and communication skills, including oral, written, and active listening
• Demonstrated knowledge of and experience with user experience methods, tools, software, and techniques for gathering feedback from service areas, programs and directly from users in a library or university setting
• Demonstrated ability to analyze data, visualize results, synthesize recommendations and communicate findings for diverse audiences
• Demonstrated ability to lead and manage change
• Proven ability to work effectively in a service-oriented environment, which values collaboration and collegiality
• Microsoft Office skills:  MS Word – Intermediate, Excel – High, PowerPoint – Intermediate
• Web usability software; focus group protocols development; etc.
• Work beyond normal business hours may be required

Compensation

The salary for this position will be commensurate with experience qualifications within the USG 11 salary level. Hiring range: $75,030-$93,788 based on 2021/2022 salary scales.

For more about this job and to apply: https://careers-uwaterloo.icims.com/jobs/6719/user-experience-specialist/job

We welcome interested candidates to connect directly with Victoria Chu, Associate University Librarian: Learning, Research, and User Services to learn more about this exciting position. Victoria can be reached by email at v7chu@uwaterloo.ca.

Deadlines for applications: For assured consideration, applications should be received by 27 August 2021.
Job openings are posted until the position has been filled. Due to the number of applications received, only applicants who are selected for an interview will be contacted.

The University of Waterloo is committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission. We acknowledge that we live and work on the traditional territory of the Neutral, Anishinaabeg and Haudenosaunee peoples. The University of Waterloo is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River.

The University values the diverse and intersectional identities of its students, faculty, and staff. The University regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. The University of Waterloo seeks applicants who embrace our values of equity, anti-racism and inclusion.  As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis and/or Inuit/Inuk, Black, racialized, a person with a disability, women and/or 2SLGBTQ+.

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

The University of Waterloo is committed to accessibility for persons with disabilities. If you have any application, interview, or workplace accommodation requests, please contact Human Resources at hrhelp@uwaterloo.ca or 519-888-4567, ext. 45935.

About the University of Waterloo

Waterloo has spawned thousands of commercial and social enterprises, is home to the world’s largest co-operative education program and boasts a uniquely entrepreneurial culture that encourages experimentation and risk-taking.  The result is an outstanding learning and research experience for more than 36,000 undergraduate and graduate students in Waterloo, Ontario, Canada — the anchor of Canada’s innovation corridor.

University of Waterloo — Canada’s top innovation university — is a research powerhouse and the engine of one of the world’s leading startup ecosystems. Offering world-class scholarship and research, combined with unparalleled experience-based education, Waterloo builds a better future for Canada and the world by championing innovation and collaboration to create solutions relevant to the needs of today and tomorrow.

For more information about Waterloo, please visit uwaterloo.ca.

Job: Product Designer, Roadmunk, Kitchener

About Roadmunk

Roadmunk is a high growth start-up in a fast-moving and highly competitive market. What sets us apart is our deep understanding of our users’ psychology and our ability to produce simple solutions to complex problems.

Roadmunk was inspired by a problem our founders experienced personally: there was no simple way for product managers to build and share roadmaps. So, we built an app to help companies create roadmaps of all shapes, sizes, and types. Our goal is to make strategic roadmapping quick, effective and collaborative.

The most forward-thinking product teams (we’re talking in the thousands here) from top companies like Amazon, Disney and eBay are using Roadmunk to align all of their stakeholders and execs using beautiful, crystal-clear roadmaps.

From day one, we’ve built our app, business, and culture around our people-first values. These values are the driving force behind everything we do:

• Start with empathy
• Driven to succeed
• Trust through transparency
• Build with balance
• Always learning
• Fun together

We’re really proud of the culture that we’ve created together. At Roadmunk, you’ll be joining a welcoming, supportive and fun team that will make sure you have all the things you need to be successful in your role.

Simply put, Roadmunk’s user experience sets us apart from other Product Management tools. Our designers work tirelessly to tow the line between flexibility and simplicity to put as much power into the hands of our users as we possibly can. As a key member of our design team you’ll quickly build deep empathy for our customers’ needs, design simple elegant user experiences, validate your designs with our user base and get them built through Engineering.

Apply on Greenhouse

Role Summary

You care deeply about creating products that people will love. You’re never done learning. You expertly balance your endless pursuit of the perfect solution with the drive to ship early and often. You’re equally at ease championing a vision, prototyping an idea, interviewing a user or resolving a technical challenge. You make every project you work on fun and exciting for the people working with you.

What you’ll do:

• Design features that make our users’ jaws drop…in a good way.
• Partner with Product, Engineering and other departments to deliver new features and enhancements to market
• Know our users better than they know themselves
• Advocate for and exemplify UX and design best practices
• Align every feature and enhancement with the product & design vision

Requirements

• 3+ years of UX design experience
• Proven track record of designing software that customers love
• Strong portfolio demonstrating simple and elegant solutions to complex design problems
• Knows how to ship quickly without sacrificing UX quality
• Equal passion and aptitude operating at all levels from strategy to pixels
• Working knowledge of design thinking and user centered design best practices
• Comfortable in Sketch & InVision
• Loves working directly with developers in an agile software development environment

Benefits

We know we’re not alone in boasting things like flexible working hours, on-site snacks, monthly team social events, and the occasional dog in the office. That has become table stakes in this job market.

But just in case we need to be specific…

• Competitive salary and stock options
• Full health benefits package from day one
• Annual health & wellness allowance
• Diverse projects, cutting-edge tools and freedom to experiment!

Roadmunk is an equal opportunity employer. We thrive on diversity and are committed to creating an inclusive environment that represents a variety of backgrounds, perspectives, experiences, and skills.

Apply on Greenhouse

Job: Product Designer, Zenreach, Kitchener

Description

Greenfield Labs is the Canadian R&D Hub for Zenreach. 

Zenreach solves a major problem for brick-and-mortar businesses—the majority of advertising is online, yet over 90% of purchasing still happens offline. Our platform links the two by automatically tracking customer visits, building rich customer profiles, targeting communication more precisely and directly measuring in-store impact. We are backed by some of the biggest names in Silicon Valley. If you’re interested in joining a team that is changing the way the world does business, this might be the place for you. 

Apply Now

The Opportunity

Our small but mighty team is looking for a highly-motivated Product Designer to work collaboratively and iteratively to turn complex problems into innovative, user-centered solutions. You will be responsible for leading and managing a full-cycle design process from conception to launch, delivering magnificent visual solutions. If you’re looking for an opportunity to make an impact in solving real world problems, drive positive business outcomes and grow in your career – we want to talk to you! 

Responsibilities

• Own and lead end-to-end design process of products/features and measure success through data and user research 
• Deeply understand and translate our customer’s needs into delightful and thoughtful solutions 
• Make strategic decisions based on insights from user-testing, research, and qualitative data 
• Partner with fellow design, product and engineering teams to conceptualize, design and deliver product and features as well as define both long-term strategies and short-term tactics 
• Create design flows, wireframes, customer journey maps, and other tools to guide the product development process 
• Translate complex ideas into elegant and intuitive designs 
• Independently contribute to various design projects and participate in design reviews to share your work and solicit feedback 
• Balance working on multiple projects at once, applying yourself to a variety of contexts in parallel 

Requirements

• 3+ years of relevant full-cycle design experience 
• You have an inspiring online portfolio that showcases how you’ve researched and designed impactful projects and solutions 
• You’re obsessed with the details, passionate about the latest design trends and have an understanding of design best practice 
• Experience in working and collaborating with diverse and remote teams in a rapidly growing and ever-changing environment 
• Excellent communication skills and presentation skills to clearly articulate your work, process, and decisions and crave feedback from cross-functional team members 
• You’re extremely fluent in working with Sketch, Adobe Creative Suite, and various prototyping tools 
• Basic knowledge of the capabilities and limitations of Web technologies such as HTML, JavaScript and CSS 
• You’re self-motivated with a positive attitude and are always looking for ways to improve our product and your own skill set 
• Self-starter attitude with excitement to work in a fast paced and low ego environment 
• Proven track record in working closely with Product Managers to develop and refine product requirements, creating solutions, and getting buy-in from stakeholders 

Our Values

• Be Committed: Work hard, Own the problem, Learn 
• Create Trust: Do what you say, Create trust with our Clients and Colleagues 
• Be Bold: Experiment, Speak up, Hope is not a plan 
• Deliver High Performance: Prepare, Commit, (over) Deliver 

Greenfield Labs is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law. Accommodations are available on request for candidates taking part in all aspects of the selection process. 

Apply Now

Job: Director of UX at North, Kitchener

About You:

You’re passionate about user experience and think deeply about what makes a product experience compelling. You have the ability to think about the complete experience from the 10,000ft level, yet also dig in on the little details that matter. You have experience leading UX teams, working on mobile or other form factors of computing (TVs, consoles, AR, VR, etc.), and have a proven ability to drive your team to deliver outstanding results.

Apply on LinkedIn

What you’ll be doing:

As the Lead for UX at North, you’ll be responsible for designing and implementing compelling user experiences for new products. As part of a small and fast-growing product team, you will have large amounts of responsibility and direct impact on a category-defining consumer product in a fast-paced environment. You’ll be managing designers, HCI researchers, and other UX team members on a day-to-day basis, and responsible for growing the UX team as required.

• Accountable for overall product user experience including on-boarding, software, hardware, and all other touch points
• Managing and leading a growing UX team

What you’ll need:

• Bachelor’s Degree or higher
• Minimum 7 years relevant UX Lead experience
• Expertise in creation of compelling, original user interfaces and experiences
• Demonstrated ability to achieve stretch goals in an innovative and fast-paced environment
• Endless resourcefulness and a proven ability to cut through roadblocks and solve problems quickly
• Demonstrated leadership and management skills
• Degrees in psychology, industrial design, HCI, or equivalent are an asset

Feel like you can’t tick all the boxes above? If you have some of the skills and experience that we’re looking for and are willing to use your talent to learn the rest, we encourage you to apply!

Why North:

Day-to-day, we challenge each other to constantly raise the bar, encourage unconventional thinking to achieve innovative breakthroughs, and are passionately committed to surpassing our goals. We advocate a healthy lifestyle and promote continuous learning in a flexible work environment. Most of all, we set visionary goals, and we’re passionate about building the best, most impactful products that people will love.

About us:

North, formerly Thalmic Labs, builds products that change the way we see and engage with our world. North’s latest product, Focals, are custom-built glasses with a display only the wearer can see. Focals let you see texts, get turn-by-turn directions, check the weather, request an Uber, ask Alexa, and more — seamlessly and immediately. Founded in 2012, North has grown to a world-leading team of engineers, researchers, designers, and creators committed to building a future where technology is there when you need it and gone when you don’t, hidden by design.

Apply on LinkedIn

Job: Senior User Research at Oracle, Kitchener

Senior UX Researcher, Oracle-NetSuite GBU
Location: Kitchener ON, Toronto, or Austin, TX

Summary:

The mission of the Oracle-NetSuite Experience Design team is to enable customers to do their jobs quickly, easily and delightfully.

As a member of the Supply Chain and Manufacturing UX team, you will expand efforts to collaborate with customers and help shape the ideal end-user experience. This role will focus on the supply chain and manufacturing products, with an opportunity to also influence cross-suite research.

You will work with product teams, and user experience professionals to understand their learning objectives, and develop appropriate activities to achieve those goals. You will also provide end-user expertise and research to help teams produce elegant, intuitive and optimal designs. Your research findings and analysis will lead to actionable recommendations.

Apply on LinkedIn

Responsibilities:

• Propose, plan, execute, and deliver user research and usability activities at various stages of the development lifecycle.
• Collaborate with the experience design team and product management to help establish a strong usability methodology for NetSuite.
• Educate other teams on research and usability best practices and enable teams to explore basic research activities on their own.
• This is a very hands-on role, and includes managing participant recruitment, data collection (includes moderating sessions), data synthesis and analysis, and delivery of findings and recommendations.
• Be a thought leader in our team by coming up with the strategy for research to support cross-suite suite initiatives.

Qualifications/Skills:

• 3-5+ years’ experience doing qualitative and quantitative user research.
• Extensive experience planning and executing different types of research and usability testing activities such as customer visits, requirements gathering activities, card sorting, tree testing, survey research, and formative and summative usability evaluations.
• Degree in the field of HCI, Human Factors, Usability Engineering or related field (advanced degree a plus)
• Ability to creatively come up with appropriate research and usability methods for given research questions.
• Strong sense of independence, ownership, and initiative. Ability to self-direct and manage what to work on, how to get it done, and when to deliver
• Excellent organization skills and the ability to manage multiple high-profile projects in a fast-paced organization.
• Outstanding written and verbal communication skills. Strong analytical and presentation skills.
• Nice to have: Manufacturing or Supply Chain Management experience.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

Apply on LinkedIn

Job: Senior Interaction Designer – McAfee, Waterloo, ON

Amazing organizations don’t just happen. Vision, strategy and innovation come to life through exquisite execution. Help create the future of McAfee, where our diverse talent and culture provide the competitive advantage to help McAfee win big!  At McAfee, Together is power. 

Sr. Interaction Designer

About the Role

You will be involved of every step of the design process, from gathering insights, brainstorming, prototyping, and experimentation, to launching high quality designs. This role is for someone who can demonstrate the ability to take initiative and work independently to solve complex design problems.

Qualities

We’re looking for someone who is self-motivated, able to prioritize and focus on critical tasks, is independent, and open to input. You’ll need excellent verbal communication abilities to effectively share your design rational. We value those who are constant learners and interested in working in a test & learn environment.

What you’ll do:

• Apply strategic thinking to design and deliver innovative end-to-end user experiences that optimize among user needs, business goals.
• Start with deeply understanding the design problem, then move to visualizing solutions
• Turn complex design problems into simple user experiences
• Deliver User Experience visions, UI specs, wireframes and prototypes
• Collaborate effectively with other designers, content strategists, product managers, and researchers
• Share a strong point of view, backed up by personal expertise, design rationale, customer data, and industry trends
• Participate in and foster the McAfee’s Experience Design Community and mentor junior members of the design team

Preferred qualifications:

• 6+ years of experience in design, prototyping, or related field.
• Bachelors degree in Graphic Design, Human-Computer Interaction Design, or other relevant field; Masters preferred
• Deep knowledge of design principles and methods
• Curiosity and commitment to testing new ideas and innovating to drive business results
• Effective communicator, presenter, and negotiator
• Mastery of design tools such as Sketch, Adobe Creative Suite, and Invision
• Strong knowledge and experience with driving and applying user-centered design processes
• Seasoned in Agile development processes
• Proficient in a variety of methods to convey ideas and concepts (e.g. storyboards, wireframes, prototypes, etc)
• Proven track record in setting a vision for great customer experiences, inspiring others to get behind the vision, and ultimately delivering products and services that are known for their delightful experience and ease of use
• A passion for creating products that resonate on an emotional level
• A stunning online portfolio

Apply Now at McAfee Careers

Job: User Experience Designer, EV at Geotab (FleetCarma)

Who is Geotab (FleetCarma)

Imagine millions of vehicles driving across the globe 24/7. Next, imagine that you collected rich location, engine and vehicle behaviour data on each vehicle through a plug and play device. Our customers have the power to take this data and provide valuable insight toward their businesses because of the Geotab platform. Geotab is one of the leading telematics technology companies in the world and is focused on continuing our rapid expansion worldwide. For more information visit us at www.geotab.com.

FleetCarma has developed the world’s only electric vehicle monitoring and control platform which uses vehicle data and metrics to drive intelligent decisions for fleets and individuals. On any given day FleetCarma’s development garage will be filled with the latest electric vehicles: Model S’s, Volt’s, Leafs and the more than 30 other plug-in vehicles that are supported by our products.

In June 2018, FleetCarma joined forces with Geotab, a global leader in fleet telematics. Together, we’ll be working to bring our innovative electric vehicle platform to their hundreds of thousands of vehicles being tracked across the world.

Who we are looking for

We are always looking for amazing talent who can contribute to our growth and deliver world class results! Geotab is seeking a User Experience Designer who will be able to quickly dive in and bring innovative ideas to the EV product suite. If you love technology, are passionate about great design, and are keen to join an industry leader – we would love to hear from you!

What are the details of this position

As the sole User Experience Designer, EV in our Waterloo office, your key responsibility will focus on creating an easy and appealing experience for users interacting with our software products. In this role you will have involvement from user story to wire frame prototyping and collaborating with in-house Software Development teams. This role will include work on projects both in early conceptual stages as well as more mature products undergoing innovative redesign. Calling the Product Management team home, you will collaborate with Product Managers, the Customer Success team, and our Software teams.

Our Products

The EV Suitability Assessment integrated into the Geotab platform, currently in conception, aims to analyze fleet driving patterns and communicate to Fleet Managers when an EV makes sense over current conventional fleet vehicles.

The SmartCharge Platform, serving both electric utilities and their EV driver customers, communicates the impacts of EV charging on the electric grid, and incentivizes EV drivers to charge at grid-friendly times.

Duties and Tasks/Essential Functions

• Create intuitive, simple and user experiences with our software products.  Be the champion for the value of good design!
• Learn context, user jobs and goals from Product Management research, and alongside Product Management directly teaming on customer research interactions
• Set and improve the process to design and validate the user experience, and improve outcomes our software solutions are working towards
• Bring in and establish new processes to involve more team members in the design process, harness their ideas and achieve a great end result
• Translate user job stories into great solution designs:  easy interactions, simple and visually appealing layout and overall intuitive experience
• Monitor the success of designs and investments in partnership with Product Management with quantitative metrics, and qualitative feedback loops
• Answer questions and work closely alongside Software Developers and QA to ensure a great solution before the Sprint demo
• Make a positive contribution towards our goals of increasing EV adoption, as this industry rapidly evolves

Experience/Skills Required

• Post-secondary education in design, or a related field
• A passion for software UX, visual design, and interactive design
• 5+ years of work experience in software product design, ideally with experience in both B2B and B2C solutions
• Advanced expertise in your wireframing / prototyping tool set
• Experience with data-oriented / analytics applications an asset
• Knowledge of HTML, CSS and Javascript as asset
• Strong believer in usability testing, and have proven experience in running effective tests, interpretation of results, and incorporating changes based on them
• You are a great communicator and collaborator:  you can communicate your designs effectively, and build solutions collaboratively with inputs from a number of teams
• Conduct user research on an as-needed basis, to learn of opportunities to improve an existing solution’s experience
• Strong aptitude for detail-oriented problem solving

What makes our staff passionate about Geotab?

• A focus on electric vehicles, which are both exciting and an important solution for climate change mitigation.
• Being part of a world-class technology team
• Having a small company feel while being part of a global leader with offices in 7 countries.
• Table Tennis at the office! Bring your own bat!
• Stocked fridge and healthy snacks
• Hot lunch or fresh sandwiches served every Friday
• Full medical benefits & 4% company matching retirement savings plan

Our Core Values

Geotabbers innovate and seek creative ways to continuously improve. Collaboration and teamwork defines the way we work. We love being ahead of the curve, using leading technology, and being agile in every way we do business. We work hard, and we definitely  play hard. From the CEO – to the staff – there is an open-door policy for all of us to freely communicate. Geotabbers are dynamic, and enjoy working in a fast-paced work environment. We own our work and take responsibility in a true entrepreneurial spirit!

Geotab encourages applications from all qualified candidates. Geotab is committed to accommodating persons with disabilities throughout the interview, selection and employment process. If you require accommodation at any stage of the application process or want more information about our accommodation policies and practices, please contact us at (416) 434 4309.

Apply for this job now

Job: UX Design Lead – Alert Labs

At Alert Labs, we are passionate about saving natural resources, protecting our customers’ properties from water damage, and improving the operational efficiencies of cities, school boards, restaurants, and insurance companies.

Alert Labs is innovating in the IoT (Internet of Things) space. We build affordable, simple to deploy and reliable sensor networks targeted at protecting our customers’ homes and businesses. We bring the benefits of IoT to customers of all technical levels. By being thoughtful and elegant in our design, our products are friendly and easy for anyone to use.

We believe that innovation comes from every member of the team and that the best designs combine technical skills with creativity to achieve great results. We provide an open environment that will allow your job to grow with you. We are passionate about what we do and are driven to create great solutions. We value results, not hours worked, and offer a flexible schedule that allows you to maintain a healthy work/life balance.

There’s never a dull day at Alert Labs, and with a whole stable of upcoming product releases, that’s never been more true than right now. Over the next year, we plan to finalize an extensive suite of utility monitoring devices and you’ll be a key part of the process in sharing this with our customers.

We are looking for a UX Design Lead to work closely with our customer experience, marketing and sales teams, and to be the bridge to the software development team. We value people who are enthusiastic, engaged, and eager to work in a team committed to delivering industry-leading products and software.

Job Description:

Reporting directly to the CTO and CEO, our UX Design Lead will own the vision of our user interface. We’re a tight-knit and scrappy company, so ownership comes with the responsibility for doing the hands-on work needed to make it happen – this includes research, user stories, wireframes, prototypes, testing, and specifications with a mobile-first responsive design approach – to be clear, we’re looking for leaders who are serious doers as well. We’ve got an amazing team of software developers to back you and they’re all passionate about finding ways to deliver the best possible experiences within a fever-pitch development cycle. We believe in a user-first design approach to build products our customers love by incorporating user-centred design at the outset of every project and feature request.

This is a chance to guide our UI vision, shape our company’s design culture, and be an integral part of the leadership team as our company grows… oh, and get lots and lots of your work out into the real world. This is a very important hire for us and we want to make sure we get the right person for the job. Could it be you?

Day-to-day responsibilities will include:

• Working closely with customer support, the sales team, business clients and end users to understand user needs and business objectives. Then hunker down with software to find the optimal way to make the most people the most happy.
• Translating customer and business needs into UI concepts, sketches, user flows, wireframes, mockups and prototypes that lead to intuitive user experiences.
• Running user trials and performing in situ user research.
• Creating UI designs that will work for a wide range of devices and interfaces.
• Taking a user-centered design approach and rapidly testing and iterating your designs.
• Following and/or refining visual design style guides.

Required Skills/Experience:

• Five or more years of UX design experience with a degree/certificate in design or relative field. Preference will be given to candidates who combine hands-on proficiency with technical leadership experience.
• Ability to work with customers and business clients to understand detailed requirements, design user experiences that meet their needs, and evaluate your designs through user testing.
• Extensive experience using UX design best practices to design solutions, and a strong understanding of mobile-first and responsive design.
• A solid grasp of user-centered design, planning and conducting user research, user testing, A/B testing, rapid prototyping, usability and accessibility concerns.
• Ability to iterate designs and solutions efficiently and intelligently.
• Ability to use high and low fidelity sketches and mockups to communicate ideas quickly and effectively throughout the entire design process.
• Expertise in standard UX software such as Balsamiq, Sketch, Zeplin, or Adobe CS. Basic HTML5, CSS3, and JavaScript skills are a plus.
• Candidates MUST submit a portfolio of work with their application

Bonus Points:

• Visual design chops to make your designs look awesome and carry them through to the point where they can be implemented by the software team using existing style guides.
• We all wear many hats. If you’re really good at something we didn’t capture here, tell us about it and we’ll make sure you find a way to shine.

How to apply:

Email us at jointheteam@alertlabs.com with your resume and portfolio.

Job: Product Designer – Encircle

“Design thinking is nothing without design doing.” – Suzanne Pellican

Are you a design doer who’s also a design thinker? Then we’re looking for you!

We are a nascent product design team in a successful and growing startup. How nascent is our design team? We’re less than 3 months old – which means you’ll have an immediate impact.

We’re not looking for unicorns. We don’t want you to code – unless that’s how you communicate naturally. We don’t want you to spread yourself thin across too many areas of specialization. We are looking for engaged user experience professionals looking to design compelling experiences.

If this resonates with you, we want to talk to you. If this sounds too good to be true, it isn’t – the catch is that we expect you to have your best day at work ever – every day.

What We’re Looking For…

We apologize if the following words sound familiar, they’re Pete’s 3 Ps for hiring engaged user experience professionals:

• Passion – We want to see your passion for users, design and working collaboratively with an agile and cross-functional team.
• Portfolio – You don’t need to have launched products that have changed the world. But, you will need to show us your designs and have a conversation about the business and user problems you were solving for.
• Perspective – We want to hear what you have to say. We are looking for designers who have, and can form, opinions about their work. You’ll need to be able to talk about your ideas, concepts, research findings, and designs in front of others – including senior leadership.

As a Product Designer, You’ll…

• Report to and work closely with the VP of UX
• Have a human-centred design mindset and are looking to grow as a designer through user and customer feedback
• Always be focusing on the details, sketching concepts, tweaking user flows, or polishing the designs
• Work closely with Product Managers to turn insights and concepts into practical user experiences
• Work closely with the product development team throughout the production process
• Work with the design team to help grow the product design practice and the Encircle design system

To Be An Effective Team Member, You’ll Have…

• 2+ years experience as a Product Designer, preferably with enterprise UX
• Experience creating wireframes, prototypes, and high fidelity designs
• An understanding of product development lifecycle for iOS, Android, and web apps
• Experience in user testing, user interviews, and feedback sessions
• Effective written and verbal communication skills

Ready to Apply?

• Apply on the Encircle Career Site

• Resume & Cover Letter: Submit your resume and cover letter describing your unique fit for this role. If this feels old school, as a UX designer you should feel free to rethink the hiring team’s experience. Your goal for this challenge should be to unlock an interview.
• Portfolio: Include a portfolio of design work that showcases your UX and design skill sets (website(s), pdf, Keynote/Powerpoint/Slideshare, etc.)
• Professional Online Presence: Include links to your online design persona (Medium, Instagram, Twitter, Behance/Dribbble, etc.) 

We’re Encircle, Nice to Meet You!

We’re leading the $2 trillion property and casualty insurance industry out of the dark ages of pen and paper processes with solutions our customers actually love. Our easy-to-use software platform enables thousands of restoration contractors and insurance professionals around the world to process claims faster. We’re located in the heart of downtown Kitchener and our 40+ person startup has huge goals as we scale!

Our Perks, Benefits & Smiles

We offer free snacks and drinks, catered lunches, competitive pay, health benefits, and one of the friendliest work environments around.

You Will Hear Back From Us

We place a high importance on candidate experience. We’ll contact every single candidate that reaches out.

Need an Accommodation?

Encircle is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the talent team during the recruiting process.

Apply on the Encircle Career Site

Job: Product Designer – Intellijoint

Job Overview:

Intellijoint is seeking a creative and resourceful Product Designer to help round out our R&D team. Intellijoint Surgical creates smart, simple, and easy-to-use medical devices for orthopedic procedures. We’ve made a fantastic product with Intellijoint HIP that surgeons love to use and greatly improves their experience in the operating theatre. Our design chops and surgeon-centric decisions have gotten us this far but now we need your help. We’re looking for someone to help take our user interface and user experiences to the next level.

Job Duties and Responsibilities:

• Work closely with Product / R&D team to build product, but often collaborating with Marketing and Sales
• Evaluate both current and under-development products and features and identify areas where notable usability gains may be achieved
• Contribute to all phases of a feature or product development, from ideation and feasibility, user needs and requirements, detailed design and implementation, through to testing and release.
• Help formulate requirements, produce user stories, flowcharts, wireframes, and create functional prototypes in early phases of feature or product development
• Solidify concepts, deliver final image assets, source sounds, and help with front end development and implementation to seal the deal on a polished product
• Test and validate the usability of design outputs before releasing to the field
• Absorb feedback from users and sales team to understand the use in the field and where things could be better
• Overlap with Marketing team to ensure consistent aesthetic throughout product and marketing materials

Required Skills and Experience:

• Ability to provide a portfolio or samples of work that have made an impact on users
• 3+ years’ experience preferred; open to new grads with strong portfolios and extracurriculars
• Graphic design ability in: Sketch, Illustrator, Photoshop, etc.
• Know sounds and colour palettes like the back of your hand
• Experience with HTML and CSS beneficial
• Experienced in mobile app development, specifically iOS beneficial (e.g. creating slick iPhone apps, with a strong emphasis on aesthetic and usability)

Soft Skills and Key Characteristics:

• Keen eye for great design and pleasant user experiences
• Able to explain which designs won’t work and why
• No task too big or too small approach
• Nimble with a strong sense of urgency to support our business needs
• Able to work independently, organize, plan and prioritize competing needs and issues
• Start-up mentality and strong team player
• Strong communicator (both written and verbal) to various audiences

What does success look like in this role?

• Intellijoint HIP products are even more beautiful, have consistent design throughout, and provide an even greater experience for the surgeon to use
• New Intellijoint products are built from a fresh slate with users in mind to improve even further on Intellijoint’s strong fundamentals with a matching design aesthetic throughout product suite.
• You contribute to one of the key IJS Values of thoughtfulness and always think about the needs of surgeons, while considering the impact on patients, for any product decisions

Job Details:

Full time, based at Intellijoint Surgical’s main office in Waterloo, ON.

How to Apply:

Please submit cover letter and resume for consideration, along with any samples of work or your portfolio. Only selected applicants will be contacted for an interview. Thank you!

Sargun Narula
Human Resources Coordinator 
s.narula@intellijointsurgical.com