February 2016: Get hands-on with the award winning Palette

Join us this month to hear the story behind Palette Gear, a startup in the Velocity Garage that recently won top prize at the UX Design Awards in Berlin. Palette makes a very cool “personalized peripheral” system that augments mice and keyboards with physical buttons, sliders, and dials to provide fast and precise editing. Get hands on with the devices, which can be reconfigured in a snap thanks to their simple plug-and-play hardware design. Learn about some of the tough design challenges they’ve overcome in both hardware and software — and maybe even sketch some ideas for further improvements on the Palette team’s radar.

About Palette

Palette is a modular controller designed for creative professionals. You can snap together physical buttons, dials and sliders in any layout (they are magnetic!). The tactile and intuitive controller improves the efficiency for editing photos, videos or music. Palette can also be used to control any other applications and games using the keyboard and joystick mode.

Since the start in 2013, the team successfully participated in the HAX Accelerator (China), Velocity Garage (University of Waterloo) and the Creative Destruction Lab (University of Toronto). Palette has won several competition grants (e.g. Velocity Fund Finals, AC Jumpstart) and also placed 1st in the UX Design awards at IFA Berlin (2015). The company has also been funded by Extreme Venture Partners and SOSventures. Palette has been shipped to thousands of customers already and continue to sell more.

When and where

Thursday February 18, 2016
5:30 to 7:00 pm
Communitech Hub
Atlas/Matrix Room
[View on Google Maps]

Please register for this free event

January 2016: Melissa Bernais on designing for TV

This month, Melissa Bernais joins us to provide a view into the world of designing for TV. We’ll learn that TV is TV is TV – except when it’s not.

For the past five years, Melissa has been documenting mental models and designing software used by TV broadcasters and service providers, and she’s learned that while roles and responsibilities may be similar from master control room to master control room, there’s wide variety in terms of goals, needs, workflows, business model, industry structure, technological standards, and even political concerns. And that’s just in North America; add the rest of the world into the mix, and… oh man.

Knowing what the end game is isn’t always enough. Understanding how a customer needs to get there is everything. The fun includes:

• exploring the differences between Canadian, American, Asian, Australian and European broadcast business models
• figuring out how to finesse the goals and needs that these models bring in on-site & remote customer engagements
• disseminating that information out to Product Strategy
• incorporating those needs into tools that can be sold worldwide

Melissa will share what happens when a small UX team champions the need for customer research to a multi-national company serving an International customer base. She’ll talk about everything from finding and gaining internal, organizational trust and locating customers that you can talk with, to the language barriers, cultural differences, opposing priorities, and product frustrations that come with consulting directly with the people who buy the things you design.

She’ll also look at what happens when you need to distill a wide range of competing needs into products that accommodate current use patterns, anticipate future needs, and can scale to new, unforeseen methods of connecting people with content — doing all of this for customers in very different situations.

About Melissa Bernais

In her own words:

“Practicing UX for over a decade, I’ve had a lot of job titles – architect, engineer, designer. And while none of them are wrong, they’re not quite right either. I draw boxes. I talk with people. I solve problems.”

“UX is my second grown-ass person career. Looking back on things, I can honestly say that what I do now has its roots in what I used to do, and what I went back to school for – connecting people with what they want in the easiest way possible. I’ve worked in the music industry in sales, licensing and publicity, trained to become a librarian, and spent time both agency and client-side as a UX practitioner. It’s all been pretty great fun.”

“I have recently added a broken finger tip to my list of self-inflicted, completely avoidable, accidental injuries. Just a little bit about me, y’all.”

When and where

Thursday January 21, 2016
5:30 to 7:00 pm
Communitech Hub
Atlas/Matrix Room
[View on Google Maps]

Please register for this free event

April 2015: Design for the Network

Important note: This event has been rescheduled to April 16. The time of day and location remain unchanged.

For our March April session we’re delighted to welcome past Fluxible speaker Matthew Milan back to Waterloo Region!

For thousands of years, networks have played a growing role in the progress of human society. They are the hardware infrastructure that the software of culture runs on. Design has always been about creating culture; what’s different now is that the target of design isn’t just a user, a group or a market. We’re designing for the network.

Proposing a new target for design means that we need a new language of design. We need to consider a new aesthetic, new materials, and new methods, methodologies and mindsets. Perhaps most importantly, we need to reflect on whether the future of design should continue to be human-centered.

This talk will delve into the role of design in our connected world of networks, software and systems. We’ll explore approaches and perspectives that can help us become more networked-centered in our work as designers, and challenge some core elements of current design practice by asking what it means to “design for the network”.

About Matthew Milan

Matthew is the Co-founder and CEO of Normative, a software design firm headquartered in Toronto. Matthew is a design leader with 15 years of experience in the domain of emerging technologies, specializing in software design, innovation and product development. A veteran of startups in the areas of knowledge management, geospatial visualization and machine learning, Matthew excels at helping collaborators turn complex ideas and information into compelling and engaging user experiences.

A recognized voice in the areas of design and strategy, Matthew speaks regularly at conferences on a wide range of topics including interaction design, systems theory and wearable computing.

Please RSVP for this free event

We manage our monthly events at Meetup.com. Join us there!

Thursday April 16, 2015
5:30 to 7:00 pm
Atlas/Matrix room
Communitech Hub
Kitchener, Ontario

[View on Google Maps]

October 2014: Wireframing Like a Boss

Can’t draw? Haven’t picked up a pen since 1998? Not sure what the difference is between a wireframe and a prototype? Just looking to pick up some quick and easy tips for creating full, annotated wireframes for clients. Perfect, this session is just for you!

Caryn Humphreys, of software design and development shop Vehikl, will introduce you to the different types of wireframes (both internal and deliverable), the terminology related to wireframing, and current available software.

She’ll also lead a hands-on workshop that will teach you how to create effective wireframes. Choose from one of the provided web or mobile app ideas and we’ll run through the basics of how to draw your wireframes.

Whether you’re delivering to developers on your team, planning out your design sprint on your UX team, or showing a proof-of-concept to clients/shareholders, you’ll walk away knowing how to wireframe… like a boss. (Or like someone who makes wireframes, at least.)

Thursday October 16, 2014
5:30 to 7:00 pm
Boltmade Inc.
2nd Floor, 187 King St S
Waterloo, ON

May 2014 bonus event: Product Design at ZURB

We already have a terrific UX Book Club event happening this month on May 22. Register now if you haven’t yet done so.

But now there’s more!

Fluxible 2013 featured ZURB founder Bryan Zmijewski presenting on Design that Drives Action. This month, two of Bryan’s colleagues will bring a new talk to uxWaterloo as part of the ZURB World Tour.

The folks at ZURB have been practicing product design since 1998, long before people even realized they were building digital products and not just websites. Yet most companies are still struggling with the concept of product design in a digital world. But they don’t have to. In this special uxWaterloo event, learn how you can elevate your game and design online products that everyone will want to use.

Alok Jethanandani is one of ZURB’s stellar designers. He’s worked on several client projects and is the main designer on ZURB’s product suite of apps.

Rafi Benkual is ZURB’s Foundation Advocate. He works on the world’s most advanced responsive framework, helping others design responsively.

Thursday May 15, 2014
5:30 to 7:00 pm
Communitech Hub, P2P Room
151 Charles St. W.
Kitchener, ON N2G 1H6

January 2014: Designing a product for Kickstarter

Andrew Gardner is an industrial designer whose love of pens and magnets led to the creation of the Polar Pen, an ingenious product that took Kickstarter by storm. Starting with a modest goal of raising $14,000, the project ended up raising over $800,000 by the time it closed.

Andrew’s approach to the project, and the various hurdles that he faced along the way, make for a compelling story with, valuable insights into the process of designing and bringing a new product to market. He’ll be sharing his story with us this month, and it’s sure to be an enlightening session!

Andrew’s design firm, INDIEDESIGN, has worked on projects for a variety of organizations, including Canada’s Olympic team. The company’s stated mission is to “take ideas and dreams and transform them into reality”. Aim big!

Thursday January 16, 2014
5:30 to 7:00 pm
Communitech Hub, P2P Room
151 Charles St. W.
Kitchener, ON N2G 1H6

December 2013: Best Practices in Accessible User Experience Design for Mobile Devices

Designing simplified user experiences for complex and complicated products is hard work. Designing user experiences destined for consumption and interaction on the latest generation of mobile devices introduces slightly different challenges and constraints. Designing user experiences that can be used effectively and universally by customers of all shapes and sizes, abilities and disabilities, is an even more difficult venture that can be very challenging and rewarding for software engineers and UX practitioners. Join Greg Fields as he uses real world examples to explore the best practices and heuristics for creating mobile user experiences that are both accessible and usable. Adventurous attendees are welcome to bring in examples of their work for review and evaluation.

Greg Fields manages a portfolio of BlackBerry Handheld Software products and services at BlackBerry (nee Research In Motion), is a Certified Usability Analyst, remains an Interaction Designer hobbyist, and is generally a curious guy. He has led the introduction of accessible BlackBerry products and services over the last 7 years, led the institutionalization of Accessibility @ BlackBerry, has worked closely with end users in 100+ instances of user studies, is an innovator with 20+ patents in the area of Wireless/UI/Human Factors, and has contributed to international research and standards in the area of Human Factors.

Note that we’re meeting on a Tuesday this month!

Tuesday December 10, 2013
5:30 to 7:00 pm
Communitech Hub, P2P Room
151 Charles St. W.
Kitchener, ON N2G 1H6

November 2013: Changing the way streets are designed

This month, our special guest is Cory Bluhm, who is manager of downtown development for the City of Kitchener. Cory will be sharing insights about the thinking that went into the user experience of the downtown Kitchener streetscape.

For decades, streets in North America have been designed around utilitarian needs, rather than user experience. Durability, vehicular access and infrastructure servicing took precedence over creating spaces that are attractive and inviting. But in 2010, the City of Kitchener completed the transformation of King Street – one of the first streets in North America to be designed entirely around user experience. Now, King Street has become the model for other cities, like Toronto, Buffalo, Guelph and Niagara Falls, who are building new pedestrian-focused streets. Learn about the thinking behind the new King Street design including the not so obvious changes that have helped breathe life into this street. For example, why do the sidewalks seem wider when in actuality they got smaller? Why does the street seem lively at night, even at times when there aren’t many people around? But be warned, you may never look at a street the same way again.

Please note that we’re meeting at Kitchener City Hall for this event!

Thursday November 21, 2013
5:30 to 7:00 pm
Kitchener City Hall, Conestoga Room
200 King St. W.
Kitchener, ON

Here are some parking options for City Hall.

May 2013: Design workshop

We’ve done design workshops in the past, and they’ve proven to be popular events where our uxWaterloo community has been able to design solutions for real-world problems in a highly collaborative hands-on session.

For our May event, we have another great project lined up for the design workshop treatment.

How can a physician or pharmacist know whether a patient understands the directions provided for taking their medicine? The question is even more challenging when the patient is a senior citizen. Kelly Grindrod, of the University of Waterloo’s School of Pharmacy, thinks that a tablet app would be a great tool in answering that question. But what should the app look like? How should it behave? We’ll work in groups to generate ideas that explore possible solutions. We’ll even have some real-world users on-hand to work with on the design!

Bring your creativity and your curiosity!

Please note that this event is at the School of Pharmacy at King and Victoria in downtown Kitchener!

Register for the uxWaterloo May meeting. Hope to see you there!

Where and when

Tuesday May 21, 2013
5:30 to 7:00 pm
Room 7004, School of Pharmacy at the University of Waterloo
10 Victoria Street South (at King Street)
Kitchener, ON N2G 2B2

Sign up now to join the fun!

April 2013: Sound design for user experience

Designers continue to push the limits of mobile display while hardware manufacturers continue to expand the size of their devices’ screens. As hardware manufacturers reach the limits of what constitutes a mobile device, interaction designers need to start thinking outside the screen by exploring alternative sensory pathways.

Anyone who has experienced the intrusion of music or sound effects on a website understands the drawbacks of audio interface objects. From a user’s perspective, sounds in websites and applications are an unexpected and unwelcomed intrusion that, in most cases, offer no additional information or value. For most UX designers, the emotional impact of audio makes the risk of turning away customers is too high to justify wading into the highly complex and technical domain of audio design. Many have simply accepted the old adage ‘silence is golden’ and abandoned audio altogether.

Patrick Noonan, of Akendi, will present audio design recommendations that target the limitations of mobile GUI’s. These recommendations will highlight the suitability of audio features on the mobile platform and illustrate how when the same user-centered design process traditionally applied to visual elements is applied to audio elements, the result is rich, immersive mobile experiences that can save your next mobile interface design.

Register for the uxWaterloo April meeting. Hope to see you there!

Where and when

Thursday April 18, 2013
5:30 to 7:00 pm
Communitech Hub, P2P Room
151 Charles St. W.
Kitchener, ON N2G 1H6

Sign up now to join the fun!