Job: Lead UX Researcher at SciEx

As a global leader in mass spectrometry, SCIEX delivers solutions for precision detection and quantification of molecules to help protect and advance the wellness and safety of all. Because of our 50 years of groundbreaking innovation, our customers can quickly respond to environmental hazards, better understand biomarkers relevant to disease, improve patient care in the clinic, bring relevant drugs to market faster, and keep food healthier and safer. At SCIEX, you’ll find a rewarding role that amplifies your impact on the world and helps you realize life’s potential.

SCIEX is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, we’re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.

Position Summary

This is an exciting time as we are in the process of building a UX Team at Sciex. Be the first person to hold a Lead UX Researcher role at Sciex, and have a big say in how UX is done at our company.
You will be part of a small team, including a Jr. UX Researcher, who you will have the opportunity to mentor, as well as a UX Designer, and an existing UX Architect who can help situate you in our context and provide high level mentorship.
Over the first year, you can expect to work on the following:

• Establish a process and framework for making connections with internal and external users, as well as mining existing data systems, to determine where we have critical knowledge gaps with respect to understanding our users’ experiences
• Create a program to feed user insights to our development teams as they work on various projects, while coaching them on user-centric design
• Help determine the strategy to develop our UX competency within and outside the newly created team.
• Plan and structure research projects involving participant identification, scheduling, & lab preparation – in conjunction with our Customer Insights group
• Work with other key partners to get alignment and support for the new UX team and processes. We’ll need to find a find a way to communicate user-centric issues without having formal authority. For this role, support will come from your manager, the new team, and several senior leaders to help!

Requirements

• Bring us your examples of how you helped an organization establish UX practices, overcome the major hurdles, and are ready to translate that experience to help lead the way for UX at Sciex.
• BA/BS degree (or higher) in Psychology, Human Factors, Anthropology, HCI, Industrial Design, or equivalent practical experience
• While R&D is primarily located in Concord, Ontario (Canada), our R&D hub, this role has some flexibility to be remote part time. Time spent either at our Concord site, and/or to other locations to conduct Research will be required (approx. 25-50% combined).

Competencies

It would be useful to have had Life Sciences industry experience, so we know you can ramp up more quickly in a familiar environment.

It is also a big asset if you had experience working with complex systems, involving multi-functional teams (hardware, software, service, product management, documentation, etc.)

When you join us, you’ll also be joining Danaher’s global organization, where 69,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

The EEO posters are available here.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at 202.419.7762 or applyassistance@danaher.com to request accommodation.

If you’ve ever wondered what’s within you, there’s no better time to find out.

Apply here.