Slides from October's event "The UX Design Process: Unplugged"

Had a visit recently from an appliance repair technician? If so, you’ll appreciate how even this profession has gone digital, with devices for ordering parts and processing invoices from inside customers’ homes. At last week’s event, Sandra Loop of Sybase iAnywhere led a discussion about the process of designing for the user experience. And to make things interesting, she grounded our discussion in a case study: design the user interface of a new mobile device for appliance repair technicians.

Below, you’ll find Sandra’s slides. They include a list of UX-related activities that we identified and discussed (some at length) during the presentation. Thanks again for a fun and very interactive session, Sandra!

[slideshare id=143142&doc=ux-design-process-unplugged-1193147903555623-4&w=425]