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Job: User Experience Specialist at University of Waterloo

Posted: August 20th, 2021 | Author: | Filed under: Jobs | Tags: | No Comments »

The University of Waterloo Library seeks a creative, dynamic User Experience Specialist to take on a key leadership role in establishing strategic initiatives and directions related to the users’ experience of the Library. The incumbent will provide the leadership, management and coordination of user experience assessment. The Specialist collaborates on the development of programs and initiatives that shape an engaging and supportive learning and development experience and plays a key role in leading and managing change associated with a vibrant and evolving student, faculty and campus staff experience in the Library. This includes developing and leading the implementation of new cross-departmental strategies and initiatives designed to support success in the use of library resources and services.

The UX Specialist leads investigations into user behavior, experience and needs, and analyzes results to make recommendations on the evolution of the Library’s physical help service points, the built environment, virtual help services and the users’ web experience. The Specialist champions a user- focused culture, service excellence and is a collaborator in ensuring that all services and spaces are accessible.

The Library supports many campus priorities including student wellness, sustainability, and the development of Indigenous initiatives, recognizing the responsibility of truth and reconciliation as outlined in the 94 Calls To Action.
The University of Waterloo Library is a member of the Ontario Council of University Libraries (OCUL), the Canadian Association of Research Libraries (CARL), the Association of Research Libraries (ARL), and the Coalition for Networked Information (CNI). The Library is transitioning towards enhanced collaboration on a shared library platform through the OCUL Collaborative Futures project.

Qualifications

  • A Master’s degree in a relevant field, with an emphasis or specialization in areas such as Human Factors Design or User Experience design. An ALA-accredited Master’s degree in Library/Information Science is an asset
  • Strategic planning and priority setting experience
  • Demonstrated experience working and leading in collaborative team settings
  • Project management experience
  • Commitment to fostering positive working relationships & building partnerships
  • Experience with user centred design and knowledge of accessibility standards and legislation
  • Supervisory experience an asset
  • Demonstrated ability to provide leadership in implementing outcomes of research into user behavior
  • Proven excellent facilitation and communication skills, including oral, written, and active listening
  • Demonstrated knowledge of and experience with user experience methods, tools, software, and techniques for gathering feedback from service areas, programs and directly from users in a library or university setting
  • Demonstrated ability to analyze data, visualize results, synthesize recommendations and communicate findings for diverse audiences
  • Demonstrated ability to lead and manage change
  • Proven ability to work effectively in a service-oriented environment, which values collaboration and collegiality
  • Microsoft Office skills:  MS Word – Intermediate, Excel – High, PowerPoint – Intermediate
  • Web usability software; focus group protocols development; etc.
  • Work beyond normal business hours may be required

Compensation

The salary for this position will be commensurate with experience qualifications within the USG 11 salary level. Hiring range: $75,030-$93,788 based on 2021/2022 salary scales.

For more about this job and to apply: https://careers-uwaterloo.icims.com/jobs/6719/user-experience-specialist/job

We welcome interested candidates to connect directly with Victoria Chu, Associate University Librarian: Learning, Research, and User Services to learn more about this exciting position. Victoria can be reached by email at v7chu@uwaterloo.ca.

Deadlines for applications: For assured consideration, applications should be received by 27 August 2021.
Job openings are posted until the position has been filled. Due to the number of applications received, only applicants who are selected for an interview will be contacted.

The University of Waterloo is committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission. We acknowledge that we live and work on the traditional territory of the Neutral, Anishinaabeg and Haudenosaunee peoples. The University of Waterloo is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River.

The University values the diverse and intersectional identities of its students, faculty, and staff. The University regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. The University of Waterloo seeks applicants who embrace our values of equity, anti-racism and inclusion.  As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis and/or Inuit/Inuk, Black, racialized, a person with a disability, women and/or 2SLGBTQ+.

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

The University of Waterloo is committed to accessibility for persons with disabilities. If you have any application, interview, or workplace accommodation requests, please contact Human Resources at hrhelp@uwaterloo.ca or 519-888-4567, ext. 45935.

About the University of Waterloo

Waterloo has spawned thousands of commercial and social enterprises, is home to the world’s largest co-operative education program and boasts a uniquely entrepreneurial culture that encourages experimentation and risk-taking.  The result is an outstanding learning and research experience for more than 36,000 undergraduate and graduate students in Waterloo, Ontario, Canada — the anchor of Canada’s innovation corridor.

University of Waterloo — Canada’s top innovation university — is a research powerhouse and the engine of one of the world’s leading startup ecosystems. Offering world-class scholarship and research, combined with unparalleled experience-based education, Waterloo builds a better future for Canada and the world by championing innovation and collaboration to create solutions relevant to the needs of today and tomorrow.

For more information about Waterloo, please visit uwaterloo.ca.


Job: Lead UX Researcher at SciEx

Posted: August 7th, 2021 | Author: | Filed under: Jobs | No Comments »

As a global leader in mass spectrometry, SCIEX delivers solutions for precision detection and quantification of molecules to help protect and advance the wellness and safety of all. Because of our 50 years of groundbreaking innovation, our customers can quickly respond to environmental hazards, better understand biomarkers relevant to disease, improve patient care in the clinic, bring relevant drugs to market faster, and keep food healthier and safer. At SCIEX, you’ll find a rewarding role that amplifies your impact on the world and helps you realize life’s potential.

SCIEX is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, we’re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.

Position Summary

This is an exciting time as we are in the process of building a UX Team at Sciex. Be the first person to hold a Lead UX Researcher role at Sciex, and have a big say in how UX is done at our company.
You will be part of a small team, including a Jr. UX Researcher, who you will have the opportunity to mentor, as well as a UX Designer, and an existing UX Architect who can help situate you in our context and provide high level mentorship.
Over the first year, you can expect to work on the following:

  • Establish a process and framework for making connections with internal and external users, as well as mining existing data systems, to determine where we have critical knowledge gaps with respect to understanding our users’ experiences
  • Create a program to feed user insights to our development teams as they work on various projects, while coaching them on user-centric design
  • Help determine the strategy to develop our UX competency within and outside the newly created team.
  • Plan and structure research projects involving participant identification, scheduling, & lab preparation – in conjunction with our Customer Insights group
  • Work with other key partners to get alignment and support for the new UX team and processes. We’ll need to find a find a way to communicate user-centric issues without having formal authority. For this role, support will come from your manager, the new team, and several senior leaders to help!

Requirements

  • Bring us your examples of how you helped an organization establish UX practices, overcome the major hurdles, and are ready to translate that experience to help lead the way for UX at Sciex.
  • BA/BS degree (or higher) in Psychology, Human Factors, Anthropology, HCI, Industrial Design, or equivalent practical experience
  • While R&D is primarily located in Concord, Ontario (Canada), our R&D hub, this role has some flexibility to be remote part time. Time spent either at our Concord site, and/or to other locations to conduct Research will be required (approx. 25-50% combined).

Competencies

It would be useful to have had Life Sciences industry experience, so we know you can ramp up more quickly in a familiar environment.

It is also a big asset if you had experience working with complex systems, involving multi-functional teams (hardware, software, service, product management, documentation, etc.)

When you join us, you’ll also be joining Danaher’s global organization, where 69,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

The EEO posters are available here.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at 202.419.7762 or applyassistance@danaher.com to request accommodation.

If you’ve ever wondered what’s within you, there’s no better time to find out.

Apply here.


Job: Senior UX/UI Designer at FigBytes

Posted: March 5th, 2021 | Author: | Filed under: Jobs | No Comments »

Company Description

FigBytes is on a mission to save the world. Our software as a service (SaaS) product helps companies, cities, and universities to become more sustainable – socially, economically, and environmentally.

Our company is led by executives and founders who helped build winning companies and are leading experts in the sustainability industry.

Our headquarters are in Gatineau, Quebec; however, this job is based in Waterloo.

Job Description

We’ve built an extensive platform that addresses multiple sustainability and ESG challenges for our clients. The Senior UX/UI Designer will streamline functionality in the vast platform that we’ve developed, tackle complex tasks, and transform them into intuitive, accessible, and easy-to-use designs for the first-time user to the sophisticated expert.

To succeed in this position, the most important traits are an eye for design, a desire to create a product that the end-user loves, and always wanting to get better through learning and trial and error. Thinking about the big picture and the ability to break it down into actionable chunks is essential as well.

Achieving this goal requires collaboration with our teams of Designers, Developers, and Product Owners throughout the design process – from creating user flows and wireframes to building user interface mockups and prototypes. At each stage, the Senior UX/UI Designer will anticipate what our users need, advocate for them, and ensure that the final product surprises and delights them!

You will have a meaningful impact on the product now and into the future. We make decisions fast, move fast, and always iterate to get a better product in front of our customers. The quest to continually make FigBytes products simpler and more usable is ever-present.

Responsibilities

  • Take ownership of the overall application design;
  • Define and execute UX process across the FigBytes software platform
  • Conceptualize, design, and enhance user interaction designs from concept to go-live, including page layout, user interface graphics, icons, color schemes, and content;
  • Understand desired customer experience and produce innovative designs, interactions, and flows to improve the overall experience;
  • Work with the team prototyping, designing, and building new features;
  • Brainstorm, research, wireframe, design, and refine user experiences;
  • Demonstrates creative, technical, and analytical skills;
  • Demonstrates ability to communicate effectively in both technical and business environments;
  • Operate effectively as a member of the off-site development team;
  • Also operates effectively as an individual for quick turnaround of enhancements and fixes;
  • Implement designs and fully code applications front to back end using JavaScript, CSS, and HTML.

Required Skills

  • Education in human-computer interaction (HCI), UX design, or an equivalent field
  • Ability to execute a design process of research, ideation, and validation
  • Experience with user research and usability testing
  • A great portfolio with work samples that demonstrate a diverse set of software designs
  • Analytical, problem-solving aptitude, able to solve problems creatively and effectively;
  • Excellent visual design skills with sensitivity to user-system interaction;
  • Current with the latest web trends, techniques, and technologies;
  • Excellent communication skills, effective oral and written communication in English;
  • Enjoys being challenged, constantly learning, and solving problems;
  • Education and Experience
  • University degree in Design, Human-Computer Interaction, or a related field or similar foundation of knowledge;
  • Proven experience (5 years +) as a UX/UI Designer
  • Experience in the field of sustainability shall be considered an asset.

Additional Information

Please include URLs for an online portfolio in addition to your resume. Submissions without a portfolio included will not be considered at this time.

All your information will be kept confidential according to EEO guidelines.

 

Apply here.


Jobs: Multiple research and design positions at Compass Digital Labs

Posted: November 3rd, 2020 | Author: | Filed under: Jobs | No Comments »

Compass Digital Labs has multiple UX positions available right now. Check them out:


Job: Mobile UI Designer, Genesys, Kitchener-Waterloo (Remote)

Posted: February 20th, 2020 | Author: | Filed under: Jobs | Tags: | No Comments »

Role

Reporting to the Director of Product Management, this a 2-month contract position focused on developing a material system design for a mobile application. Working within a small innovation team, this role will work closely with product and engineering in a fast-paced, highly collaborative environment. The candidate should be an expert in Android mobile UI design.

Responsibilities

  • Develop, maintain, document and uphold visual style across all product UI components
  • Develop clear, functional UI wireframe prototypes
  • Collaborate with product and engineering to achieve the desired functionality and visual design of the UI
  • Visualize, propose, and present creative design concepts in a variety of visual styles
  • Generate UI assets and work with programmers to implement to required specifications
  • Constantly move the design forward and maintain an awareness of feedback from user testing
  • Participate in user interviews and user testing
  • Work remotely with a distributed team

Qualifications

  • 3-5 years’ experience designing high-quality mobile applications
  • Expert understanding of UI/UX design trends, concepts, techniques, and implementation
  • Experience working directly with a development team, ideally in a startup or early stage company
  • Excellent graphic design and illustration skills
  • Proficient in Figma, Illustrator, Photoshop, and other relevant tools
  • Ability to quickly conceptualize, present, execute and iterate on ideas and designs
  • Experience with user testing and user research
  • Excellent communication, interpersonal and organization skills

Apply directly to: james.hvezda[at]genesys.com


Senior Product Designer, RouteThis, Kitchener

Posted: November 14th, 2019 | Author: | Filed under: Jobs | Tags: | No Comments »

We’re looking for a passionate and experienced Senior Product Designer to join our Product Team. Reporting to the Director of Product, you possess extensive product design and user research experience.

Working with both internal stakeholders as well as our customers you will formulate and execute the end-to-end research, design and testing processes that will redefine the technical support agent experience within the ISP and Smart Home industries. You will seek out, synthesize and implement designs that delight users and drive adoption through digital experiences. You will drive accountability within the product and engineering teams to apply the design lens throughout the product development lifecycle.

If the thought of doing all of the above for an innovative technical support platform interests you, we definitely want to chat.

Click here to apply

As a Senior Product Designer, you will…:

  • Articulate clear design principles back to product and development stakeholders to demonstrate fit between your design and customer requirements
  • Independently envision solutions to design challenges
  • Organize and design usability tests within the target persona groups in order to evaluate and iterate the design
  • Work with the Director of Product to understand platform features, user stories and personas to create mobile-based and browser-based wireframes, mockups and prototypes that accomplish product goals
  • Own and manage mock-up templates for all white-labeled applications
  • Post-deployment, ensure that appropriate processes are in place to rigorously track and measure design success

To be successful in this role, you should have…:

  • 3+ years of work experience in product design, UX research, or other relevant roles
  • Prior experience with designing for both mobile and web platforms
  • Prior experience with Adobe XD or equivalent (Sketch, Invision)
  • Prior experience working in an agile-oriented organization

Bonus points for:

  • Prior experience working at a technical support or call centre
  • Demonstrated understanding of networking principles

If you can provide us with examples of previous work (i.e. wireframes, mock-ups), please send them our way as well!

Do you feel like you’re able to tackle this role? Show us what you got! We absolutely don’t expect applicants to check off every box for any of our positions, and welcome you to apply if you feel like you’re an excellent fit.

Why RouteThis?

  • Growth: As a rapidly growing startup, we’re constantly facing new challenges and prefer to promote from within. By working with us, you can jumpstart and shape your career.
  • Team: At RouteThis you’ll be working on a highly-motivated team full of the best talent you can find. We’re carefully selective on who we hire as we’re a close team.
  • Fun: Monthly team social events, delicious pour over coffee and espresso in the office, or just grabbing a drink at a nearby coffee shop with a coworker. We never forget that work should also be fun.
  • Perks & Benefits: We cater lunch every Friday and offer snacks in the office on top of competitive salaries and a generous benefits package.
  • Location: Located in downtown Kitchener, near a bus stop and the future home of the LRT and transit hub, RouteThis has a prime location if you want to live downtown.

Job: Product Designer, Roadmunk, Kitchener

Posted: September 29th, 2019 | Author: | Filed under: Jobs | Tags: | No Comments »

About Roadmunk

Roadmunk is a high growth start-up in a fast-moving and highly competitive market. What sets us apart is our deep understanding of our users’ psychology and our ability to produce simple solutions to complex problems.

Roadmunk was inspired by a problem our founders experienced personally: there was no simple way for product managers to build and share roadmaps. So, we built an app to help companies create roadmaps of all shapes, sizes, and types. Our goal is to make strategic roadmapping quick, effective and collaborative.

The most forward-thinking product teams (we’re talking in the thousands here) from top companies like Amazon, Disney and eBay are using Roadmunk to align all of their stakeholders and execs using beautiful, crystal-clear roadmaps.

From day one, we’ve built our app, business, and culture around our people-first values. These values are the driving force behind everything we do:

  • Start with empathy
  • Driven to succeed
  • Trust through transparency
  • Build with balance
  • Always learning
  • Fun together

We’re really proud of the culture that we’ve created together. At Roadmunk, you’ll be joining a welcoming, supportive and fun team that will make sure you have all the things you need to be successful in your role.

Simply put, Roadmunk’s user experience sets us apart from other Product Management tools. Our designers work tirelessly to tow the line between flexibility and simplicity to put as much power into the hands of our users as we possibly can. As a key member of our design team you’ll quickly build deep empathy for our customers’ needs, design simple elegant user experiences, validate your designs with our user base and get them built through Engineering.

Apply on Greenhouse

Role Summary

You care deeply about creating products that people will love. You’re never done learning. You expertly balance your endless pursuit of the perfect solution with the drive to ship early and often. You’re equally at ease championing a vision, prototyping an idea, interviewing a user or resolving a technical challenge. You make every project you work on fun and exciting for the people working with you.

What you’ll do:

  • Design features that make our users’ jaws drop…in a good way.
  • Partner with Product, Engineering and other departments to deliver new features and enhancements to market
  • Know our users better than they know themselves
  • Advocate for and exemplify UX and design best practices
  • Align every feature and enhancement with the product & design vision

Requirements

  • 3+ years of UX design experience
  • Proven track record of designing software that customers love
  • Strong portfolio demonstrating simple and elegant solutions to complex design problems
  • Knows how to ship quickly without sacrificing UX quality
  • Equal passion and aptitude operating at all levels from strategy to pixels
  • Working knowledge of design thinking and user centered design best practices
  • Comfortable in Sketch & InVision
  • Loves working directly with developers in an agile software development environment

Benefits

We know we’re not alone in boasting things like flexible working hours, on-site snacks, monthly team social events, and the occasional dog in the office. That has become table stakes in this job market.

But just in case we need to be specific…

  • Competitive salary and stock options
  • Full health benefits package from day one
  • Annual health & wellness allowance
  • Diverse projects, cutting-edge tools and freedom to experiment!

Roadmunk is an equal opportunity employer. We thrive on diversity and are committed to creating an inclusive environment that represents a variety of backgrounds, perspectives, experiences, and skills.

Apply on Greenhouse


Job: Product Designer, Zenreach, Kitchener

Posted: July 21st, 2019 | Author: | Filed under: Jobs | Tags: | No Comments »

Description

Greenfield Labs is the Canadian R&D Hub for Zenreach. 

Zenreach solves a major problem for brick-and-mortar businesses—the majority of advertising is online, yet over 90% of purchasing still happens offline. Our platform links the two by automatically tracking customer visits, building rich customer profiles, targeting communication more precisely and directly measuring in-store impact. We are backed by some of the biggest names in Silicon Valley. If you’re interested in joining a team that is changing the way the world does business, this might be the place for you. 

Apply Now

The Opportunity

Our small but mighty team is looking for a highly-motivated Product Designer to work collaboratively and iteratively to turn complex problems into innovative, user-centered solutions. You will be responsible for leading and managing a full-cycle design process from conception to launch, delivering magnificent visual solutions. If you’re looking for an opportunity to make an impact in solving real world problems, drive positive business outcomes and grow in your career – we want to talk to you! 

Responsibilities

  • Own and lead end-to-end design process of products/features and measure success through data and user research 
  • Deeply understand and translate our customer’s needs into delightful and thoughtful solutions 
  • Make strategic decisions based on insights from user-testing, research, and qualitative data 
  • Partner with fellow design, product and engineering teams to conceptualize, design and deliver product and features as well as define both long-term strategies and short-term tactics 
  • Create design flows, wireframes, customer journey maps, and other tools to guide the product development process 
  • Translate complex ideas into elegant and intuitive designs 
  • Independently contribute to various design projects and participate in design reviews to share your work and solicit feedback 
  • Balance working on multiple projects at once, applying yourself to a variety of contexts in parallel 

Requirements

  • 3+ years of relevant full-cycle design experience 
  • You have an inspiring online portfolio that showcases how you’ve researched and designed impactful projects and solutions 
  • You’re obsessed with the details, passionate about the latest design trends and have an understanding of design best practice 
  • Experience in working and collaborating with diverse and remote teams in a rapidly growing and ever-changing environment 
  • Excellent communication skills and presentation skills to clearly articulate your work, process, and decisions and crave feedback from cross-functional team members 
  • You’re extremely fluent in working with Sketch, Adobe Creative Suite, and various prototyping tools 
  • Basic knowledge of the capabilities and limitations of Web technologies such as HTML, JavaScript and CSS 
  • You’re self-motivated with a positive attitude and are always looking for ways to improve our product and your own skill set 
  • Self-starter attitude with excitement to work in a fast paced and low ego environment 
  • Proven track record in working closely with Product Managers to develop and refine product requirements, creating solutions, and getting buy-in from stakeholders 

Our Values

  • Be Committed: Work hard, Own the problem, Learn 
  • Create Trust: Do what you say, Create trust with our Clients and Colleagues 
  • Be Bold: Experiment, Speak up, Hope is not a plan 
  • Deliver High Performance: Prepare, Commit, (over) Deliver 

Greenfield Labs is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law. Accommodations are available on request for candidates taking part in all aspects of the selection process. 

Apply Now


Job: Director of UX at North, Kitchener

Posted: May 2nd, 2019 | Author: | Filed under: Jobs | Tags: | No Comments »

About You:

You’re passionate about user experience and think deeply about what makes a product experience compelling. You have the ability to think about the complete experience from the 10,000ft level, yet also dig in on the little details that matter. You have experience leading UX teams, working on mobile or other form factors of computing (TVs, consoles, AR, VR, etc.), and have a proven ability to drive your team to deliver outstanding results.

Apply on LinkedIn

What you’ll be doing:

As the Lead for UX at North, you’ll be responsible for designing and implementing compelling user experiences for new products. As part of a small and fast-growing product team, you will have large amounts of responsibility and direct impact on a category-defining consumer product in a fast-paced environment. You’ll be managing designers, HCI researchers, and other UX team members on a day-to-day basis, and responsible for growing the UX team as required.

  • Accountable for overall product user experience including on-boarding, software, hardware, and all other touch points
  • Managing and leading a growing UX team

What you’ll need:

  • Bachelor’s Degree or higher
  • Minimum 7 years relevant UX Lead experience
  • Expertise in creation of compelling, original user interfaces and experiences
  • Demonstrated ability to achieve stretch goals in an innovative and fast-paced environment
  • Endless resourcefulness and a proven ability to cut through roadblocks and solve problems quickly
  • Demonstrated leadership and management skills
  • Degrees in psychology, industrial design, HCI, or equivalent are an asset

Feel like you can’t tick all the boxes above? If you have some of the skills and experience that we’re looking for and are willing to use your talent to learn the rest, we encourage you to apply!

Why North:

Day-to-day, we challenge each other to constantly raise the bar, encourage unconventional thinking to achieve innovative breakthroughs, and are passionately committed to surpassing our goals. We advocate a healthy lifestyle and promote continuous learning in a flexible work environment. Most of all, we set visionary goals, and we’re passionate about building the best, most impactful products that people will love.

About us:

North, formerly Thalmic Labs, builds products that change the way we see and engage with our world. North’s latest product, Focals, are custom-built glasses with a display only the wearer can see. Focals let you see texts, get turn-by-turn directions, check the weather, request an Uber, ask Alexa, and more — seamlessly and immediately. Founded in 2012, North has grown to a world-leading team of engineers, researchers, designers, and creators committed to building a future where technology is there when you need it and gone when you don’t, hidden by design.

Apply on LinkedIn


Job: Senior User Research at Oracle, Kitchener

Posted: April 2nd, 2019 | Author: | Filed under: Jobs | Tags: | No Comments »

Senior UX Researcher, Oracle-NetSuite GBU
Location: Kitchener ON, Toronto, or Austin, TX

Summary:

The mission of the Oracle-NetSuite Experience Design team is to enable customers to do their jobs quickly, easily and delightfully.

As a member of the Supply Chain and Manufacturing UX team, you will expand efforts to collaborate with customers and help shape the ideal end-user experience. This role will focus on the supply chain and manufacturing products, with an opportunity to also influence cross-suite research.

You will work with product teams, and user experience professionals to understand their learning objectives, and develop appropriate activities to achieve those goals. You will also provide end-user expertise and research to help teams produce elegant, intuitive and optimal designs. Your research findings and analysis will lead to actionable recommendations.

Apply on LinkedIn

Responsibilities:

  • Propose, plan, execute, and deliver user research and usability activities at various stages of the development lifecycle.
  • Collaborate with the experience design team and product management to help establish a strong usability methodology for NetSuite.
  • Educate other teams on research and usability best practices and enable teams to explore basic research activities on their own.
  • This is a very hands-on role, and includes managing participant recruitment, data collection (includes moderating sessions), data synthesis and analysis, and delivery of findings and recommendations.
  • Be a thought leader in our team by coming up with the strategy for research to support cross-suite suite initiatives.

Qualifications/Skills:

  • 3-5+ years’ experience doing qualitative and quantitative user research.
  • Extensive experience planning and executing different types of research and usability testing activities such as customer visits, requirements gathering activities, card sorting, tree testing, survey research, and formative and summative usability evaluations.
  • Degree in the field of HCI, Human Factors, Usability Engineering or related field (advanced degree a plus)
  • Ability to creatively come up with appropriate research and usability methods for given research questions.
  • Strong sense of independence, ownership, and initiative. Ability to self-direct and manage what to work on, how to get it done, and when to deliver
  • Excellent organization skills and the ability to manage multiple high-profile projects in a fast-paced organization.
  • Outstanding written and verbal communication skills. Strong analytical and presentation skills.
  • Nice to have: Manufacturing or Supply Chain Management experience.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

 

Apply on LinkedIn